About Us — Get to Know the 104 Platform Better
104 is an online entertainment and betting platform built specifically for Malaysian users. Here you can learn more about who we are, what we offer, and why users across Malaysia choose 104 as their preferred platform.
Where Did 104 Begin?
104 was founded with a clear goal: to provide an online entertainment and betting platform truly built for Malaysian users. We understand Malaysia’s unique market needs — from language options, local payment methods, to the types of entertainment most sought after.
The name 104 is more than just a brand. It reflects our commitment to delivering a comprehensive and fulfilling experience to every user who joins the platform. From day one, we have prioritized easy access, security, and user satisfaction as the three pillars of our service.
Today, 104 serves users from Kuala Lumpur, Johor Bahru, Penang, Sabah, Sarawak, and across Malaysia — all through a single platform accessible anytime, anywhere.
Our Mission & Vision
Providing a safe, accessible, and enjoyable online entertainment platform for all adult users in Malaysia — regardless of location, device, or experience level.
Becoming the top online entertainment and betting platform choice for Malaysian users — known for reliability, user-friendly interface, and ongoing commitment to member satisfaction.
What Can You Enjoy at 104?
Platform 104 offers a wide range of entertainment options designed to meet the diverse tastes of Malaysian users. Here are the main categories available:
Markets for football, badminton, cricket, MotoGP, and local Malaysian sports. Odds are updated live throughout the season.
A diverse collection of themed slot games offering progressive and fixed jackpots. Suitable for players of all levels from beginners to veterans.
Real-time casino experience with live dealers via video. Baccarat, roulette, and blackjack available 24/7.
The platform is fully optimized for Android and iOS. All functions are accessible via web browser without any additional downloads.
Navigation, instructions, and platform information are all available in Malay — making it easy for local users without language barriers.
Loyalty system with weekly cashback, exclusive bonuses, and automatic upgrades based on your playing activity.
Security & Trust — More Than Just Promises
At 104, user security is more than just technical details — it’s at the heart of every decision we make. Our system uses strong data encryption to ensure that every transaction and user’s personal information is properly protected.
All financial transactions are conducted in Malaysian Ringgit (RM) using trusted local payment methods like TNG eWallet, FPX, and online banking from major Malaysian banks. Withdrawals are carefully processed and credited to registered bank accounts.
We also commit to responsible gaming practices. More information is available on the Responsible Gaming in our footer links.
Customer Support Always Available
We understand that questions and support needs can arise anytime — day or night. That’s why the 104 customer support team operates 24/7 to assist you.
Whether you have questions about the deposit process, claiming VIP rewards, technical issues while playing, or inquiries about your account — we’re here to help. You can reach us by email at [email protected], and we strive to respond promptly and accurately.
Additionally, the page Frequently Asked Questions We provide answers to the most frequently asked questions — from registration process, deposit methods, to withdrawals and how to use VIP rewards. This is often the quickest way to get instant responses without waiting.
How to Contact Us
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Support Email [email protected]
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Operating Hours 24 hours a day, 7 days a week
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Frequently Asked Questions Instant answers available at FAQ page us
Transparent Information & Clear Policies
We believe trust is built through transparency. At 104, all service terms, privacy policies, and responsible gaming information are openly and easily accessible. We do not hide important details behind complicated language.
Any changes to the platform’s terms, policies, or procedures will be clearly communicated to members. We prioritize open communication so every user can make informed decisions when using the platform.
Important documents such as Terms & Conditions, Privacy Policy, and Responsible Gaming guidelines can be accessed via links in the footer of this page.
Ready to Join the 104 Community?
Register a free account today and start exploring everything the 104 platform offers — from sports betting, slots, live casino, to exclusive VIP rewards programs tailored for Malaysian users.