104 FAQ — Everything You Need to Know

You must be at least 18 years old to register and use the 104 platform. This is a strict requirement with no exceptions. Any account suspected of belonging to an underage individual will be suspended immediately pending investigation.

If you forget your password, contact the 104 support team via email at [email protected] and provide your account number or registered email. Our team will help you safely reset your password quickly. Remember not to share your account info with anyone.

Yes, the 104 platform is fully responsive and works smoothly on both Android and iOS devices. You can access all features — sports betting, jackpots, live casino, and account management — directly from your mobile browser. The 104 mobile app is also available to download for a faster experience.

Yes. The 104 platform is specifically designed for Malaysian users with a fully Malay-language interface. All menus, instructions, account notices, and support content use language that local users easily understand, eliminating the need for automatic translation.

104 offers a wide range of entertainment options on a single platform — including live sports betting on football, badminton, basketball, and cricket; slot games with progressive jackpots; live casino tables such as baccarat and roulette; plus a variety of popular card games. All games are accessible from the same account without separate sign-ups.

Yes, 104 offers live in-play Sports Betting markets for over 30 popular sports. You can place bets on matches as they happen, with odds updated in real time. This feature is fully available on mobile devices, so you never miss a betting opportunity while watching the action.

104 accepts various local Malaysian payment methods including online banking via FPX (Maybank, CIMB, Public Bank, RHB, Bank Islam, and others), as well as popular e-wallets like Touch 'n Go eWallet and GrabPay. All transactions are conducted in Ringgit Malaysia (RM) with no currency conversions.

Withdrawal requests at 104 are usually processed within 1 to 3 business days depending on your chosen payment method. Withdrawals via local online banking tend to be faster. Please ensure your bank details in your account profile are accurate to avoid any processing delays.

Yes, there is a minimum deposit amount required to start betting on 104. The exact amount varies depending on your chosen payment method. For the latest info on minimum and maximum deposit limits, please check your account settings or contact 104 customer support.

104 uses SSL encryption to protect all data transmitted between your device and our servers. Your personal information and financial details are stored securely in accordance with industry security standards. We will never ask for your password via email or chat, and we strongly encourage users to set a unique, strong password for their account.

If you suspect any suspicious activity on your 104 account, contact our support team immediately at [email protected] and request your account be temporarily suspended. Change your password right away and ensure your account email is secure. The 104 security team will investigate and assist you in safely restoring access.